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Dots vs Muse
They share cartoon avatars and cloud computers, but one is built for the office and the other for the weekly shop.
On the surface Dots and Muse look like twins: each has a name you choose, a cartoon face, a computer in the cloud and a chatty manner. Underneath they serve different lives. Dots is a paid operator that follows work across thousands of business apps and finds tasks on its own. Muse runs household errands for nothing, buying, booking and selling from inside WhatsApp. The real question is whether your agent should mind the office or the home, and whether you happen to live in Canada or America.
| Dots | Muse | |
|---|---|---|
| Price | Entry means ChatGPT Pro at $100 a month; companies can take Business Premium seats instead, at the same monthly rate on a yearly contract. | The free tier allows 100 million tokens weekly, and $20 or $100 a month buys a larger allowance on Muse Power or Muse Maximum. |
| Availability | Personal Pro plans include it in every ChatGPT market except Britain, Switzerland and the EEA, where only Business Premium does. | So far only adults in Canada and America can sign up. |
| Best at | Dots tracks professional work through email, documents, Slack and code, across upwards of 4,000 connected apps. | Muse shines at household errands: shopping, travel bookings, Marketplace listings and reminders. |
| Where you talk | Dots lives in ChatGPT on every device and inside Slack and Microsoft Teams, while iMessage and RCS remain on a waitlist. | Muse lives in its phone app, its Mac app, muse.ai and WhatsApp, with one memory shared between them. |
| Safeguards | Dots is fenced in by Custom Rules, an automatic check on sensitive steps and strictly read-only background research. | Muse prompts for approval before sensitive steps, though early reports show it handing out an address and taking offers unasked. |
| Track record | Dots is brand new, and its debut coincided with OpenAI disclosing a string of incidents with its research agents. | Muse's first weeks brought an Amazon block, a Secure VM flaw and a serious oversharing episode. |
Pick Dots if ChatGPT Pro or Business Premium already fits your budget and your working day crosses many professional tools. It also suits anyone who wants firm written rules around an agent that proposes work before being asked.
Pick Muse if you are an adult in Canada or America and would like errands handled without a subscription. It is the better fit for people who would sooner text an assistant in WhatsApp than open a work app.
For professional work Dots is the stronger and better-governed tool, but the fee is only sensible for someone already comfortable paying for ChatGPT Pro. For household errands in Canada and America, Muse Free is the place to start, with approvals switched on for money and personal details.
The agents at a glance
| The agents at a glance | Dots | Muse |
|---|---|---|
| Keeps working when you log off Carries on with long or scheduled tasks after you close the app. | Yes | Yes |
| Takes the initiative Suggests or starts useful work without being asked. | Yes | Yes |
| Its own computer in the cloud Runs on a machine the provider hosts, not on your laptop. | Yes | Yes |
| Lives in chat apps Reachable from messaging apps you already use. | Partly | Partly |
| Talks by voice You can speak to it and hear answers. | Yes | Partly |
| Buys things Can complete purchases or bookings for you. | Partly | Yes |
| Standing rules Has a place for instructions that apply to every task. | Yes | Partly |
| Choose the AI model Lets you decide which language model does the thinking. | No | No |
| Run it yourself Runs on a laptop, home server or rented machine that you control. | No | No |
| Free to start Has a free tier with the agent included. | No | Yes |
| Built for teams Sold on business plans with admin controls. | Yes | Partly |
A full dot means yes, a half dot means partly, an empty ring means no.
Questions readers ask
Is Dots better than Muse?
They answer different needs rather than competing head on. Dots is a $100-a-month work agent with broad app reach and firm controls, while Muse is a free errand runner for American and Canadian adults. Choose according to whether your tasks are professional or domestic.
Which is cheaper, Dots or Muse?
Muse, by a wide margin. Its free tier covers 100 million tokens weekly, and its dearest plan costs $100 a month, which is exactly where Dots begins.
Can I use Dots and Muse together?
Yes, provided you meet both sets of conditions: a ChatGPT Pro or Business Premium subscription for Dots, and adult residence in Canada or America for Muse. Giving Dots your work accounts and Muse your shopping is a sensible division of labour.